Air India Hires Over 3,800 Employees in Six-Month Period

As part of its five-year transformation plan, Air India has implemented more than 29 new policies for its employees and hired over 3,800 staff across various departments, including crew, in the last six months. The loss-making airline, now under the guidance of the Tata Group since January last year, is investing USD 200 million in information technology systems and committing USD 400 million to refurbish its existing aircraft fleet. In addition, Air India has ordered 470 new planes.

Vihaan.AI completed the first phase of the transformation plan ‘Taxi’ which focused on addressing legacy issues on a large scale and laying the groundwork for future growth. The airline has now begun the second phase, ‘Take Off’, which will concentrate on developing the platforms, processes, and systems required to achieve excellence.

AIR INDIA

According to Air India’s CEO and MD, Campbell Wilson, the first six months of the transformation journey have made significant progress in resolving many long-standing issues, and the airline has established a solid foundation for growth. He also stated that the airline’s significant investments, such as its record-setting aircraft order, the commitment of USD 400 million to refurbish its existing fleet, the investment of USD 200 million in new IT, and the recruitment of thousands of new employees, will help restore Air India to the top of the global aviation industry. As the airline enters the Take Off phase, these investments will begin to bear fruit, Wilson added.

According to the release, AirAsia India and Air India Express will consolidate during the second phase, with their core reservations platforms, websites, and customer-facing systems already merged as a Low-Cost Carrier (LCC) entity.

The release added that the regulatory authorities granted approval for the merger of Air India with Vistara. The airline plans to establish a world-class training academy and determine the future direction and configuration of its line and base maintenance.

Air India has introduced premium economy seats on select long-haul flights and overhauled its menus for international and domestic routes. The airline also launched 29 new policies aimed at improving employee welfare and designed new remuneration programs for legacy staff, in addition to hiring more than 3,800 employees to support growth.

The airline expedited its fleet expansion by leasing 36 aircraft, including 11 wide-body planes scheduled to be delivered in 2022-23. It also restored or decommissioned long-grounded aircraft. The release noted that Air India achieved its highest-ever single-day passenger, cargo, and ancillary revenues, as well as the highest-ever load factor.

Air India Reach

The airline reached comprehensive spares and support agreements to enhance its global reliability and initiated a performance improvement program with Boeing to improve the reliability of its 787 planes. According to the release, the airline has restored in-flight entertainment systems to almost all first and business-class seats and nearly 90% of economy seats.

Lastly, the airline reactivated more than 10 codeshare agreements and is in active alliance discussions with other airlines, according to the release.

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