WorldTracer can help passenger? How?
It is a SITA / IATA service provided for the tracking of lost or delayed baggage. It has been in operation for many years and world Tracer is used by airlines such as Qantas, Lufthansa, and Emirates
WorldTracer operates globally and can exchange information with 2800+ member airports. Hence, it tracks and follows baggage for up to 100 days and collaborates with other services.
The World Tracer internet interface allows passengers to track their bags by entering a transaction number.Hence, tracing for lost baggage is matching reports for missing baggage against reports of unclaimed baggage. In most cases, missing baggage will be found at another airport.
Nowadays computerized tracing systems are used to search missing bags at airports all over the world electronically.
Missing baggage is reported on Passenger Irregularity Report(PIR) form or directly into the computer connected to one of the computerized systems available to store and compare passenger claims and on – hand (OHD) baggage records.
Whenever baggage is found without an owner, it can be registered as on-hand baggage. Hence, It is then automatically matched with various missing-baggage files (called AHLs). Whenever an on-hand produces a likely match, the station that registered the missing baggage receives an alert. Hence, the bag is matched based on its
- Routing number
- Tag number
- Passenger’s surname
- Type of baggage and content.
When a handling agent finds an on-hand which matches one of AHLs(Advise if Hold). Although, he/she can request the on-hand by sending a message to the station that registered it.
Tracking number format for WorldTracer
The tracking number format is AAABBNNNNN where
- AAA is the airport’s IATA-Code
- BB is the airline’s IATA-Code and
NNNNN is a 5-digit tracking number.
For example, the tracking number PHLDL19676 is from
- Philadelphia International Airport
- Flew on Delta Air Lines and
- has the tracking number of 19676.
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